Occidental Sevilla Viapol

We spent 10 days in Seville, Spain over the New Year's holiday in 2025, and this hotel was a great choice. The room was spacious, bright, and peaceful, even though it was located at the back of the building. The hotel's convenient location, just steps from the main street with its abundance of shops and restaurants, was unbelievably quiet. Getting around Seville from the hotel was a breeze, with bus, tram, and metro stops right outside. The hotel was perfect for light sleepers. The complimentary breakfast each day offered a wide variety, from breads and dairy products (including lactose-free options) to fruits and savoury dishes. They provided packed breakfasts for guests who needed to leave early. While the overall cleanliness of the hotel was good, there were a few areas that could use some improvement. The bathroom had some mold spots under the shower that needed cleaning. Additionally, the hotel staff could have been more proactive in replenishing used toiletries without guests having to ask. We noticed some dust and crumbs on the waiting area sofas near the bar and elevators, but this didn't significantly impact our stay. The hotel staff were generally friendly and welcoming, with one standout exception. Sara C., the receptionist, was an absolute gem. She went above and beyond to help us plan our activities in Seville, providing invaluable recommendations tailored to our preferences. She assisted us in finding available restaurants with NYE menus when some of our initial choices were booked. Sara also organised an early breakfast and a taxi to the airport for us on our departure day. Her exceptional service and dedication were truly appreciated. Unfortunately, we did encounter one less-than-helpful staff member at the front desk, who seemed to have an "you can do it yourself" attitude when we asked for assistance or suggestions. Fortunately, this was the “remarkable” exception, as the rest of the staff, were quite friendly and supportive.

I was pleasantly surprised about this hotel. For the price I wasn’t expecting much, but it exceeded my expectations. Clean, comfortable (bathroom in particular was well appointed) and the staff were friendly and helpful. I didn’t use it but the pool looked modern and inviting, a nice touch. For a ‘budget’ room, this was excellent. Great stay and would consider staying there again if I ever find myself back in Seville.

The hotel is quite modern with nicely sized rooms. The bathroom is great with a powerful shower. There were a couple of small issues with the room (bathroom door wouldn't shut and the wardrobe door rail had fallen of its runner) but this didn't take away from the great stay we had. The room was clean daily to a high standard and the staff were always pleasant. The location is good but not for anyone who doesn't like walking. 15 minute walk to the centre...

The hotel interior is beautiful and modern. Our room was great with a big, comfortable bed and the bathroom was also very nice and big. Breakfast in the hotel was amazing with so many great options to choose from. Staff were also welcoming and helped us a lot with recommendations of what to see and do in Seville.

Staff were nice, one was a bit slow but I believe he was fairly new. Breakfast was great, could use a little more variety, but what was available was quite luxurious. The baby cot they provided was cozy and big. Great location, right next to the train station, and a short walk to the heart of Sevilla